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Accountable Healthcare – Lessons from Apple, Pixar, Toyota et al ?

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stethescope on stacks of money

Accountable vs Profitable !

   Can  an accountable healthcare organisation be accountable and yet be profitable ?

Steve Jobs brought a new dimension to quality and it still is living in “Apple products”. Toyota brought a new meaning to “cost containment” and changed the world with its concepts of “lean methods”.

”Quality is the best business plan.” John Lasseter, Pixar

What has healthcare learnt from Apple, Pixar and Toyota ? Can healthcare strive to be quality driven and yet be profitable ? Can you “be” profitable and yet create an affordable healthcare delivery system ? Is healthcare the silver bullet serving as  an answer to all these questions ?

These were exactly what I am trying to analyse and answer in my keynote for the #Conference on #healthcare financial accounting and management to be held in Bangalore on February 28, 2015.

There is a lot of buzz these days on “Accountable Care Organisations” (ACOs). Delivering accountable care will mean all the stakeholders and participants are standing on the same page aiming to deliver reliable, safe and high quality care for the patients at an affordable cost. Doctors have always been less adept at analysing the resources utilised by them. Business analysts on the other hand are very adept at this. The best partnership will be when both collaborate to discuss the areas where improvement was possible.

I am looking forward to discussions on this sensitive topic in the forthcoming conference which I will definitely share in the forthcoming posts. Keep watching …

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